Technical Sales Specialist Job Description:
Summary: Sell Nordfab products through aggressive communication with Dealers and their end-users in assigned territory to meet annual goals and objectives. All-encompassing sales, technical support and customer service position based upon product and technical knowledge along with the different application designs for the industrial ducting industry.

•  Promote sales of all Nordfab products to assigned territory to achieve the territory goal 
•  The ability to understand detailed system designs for industrial ducting layouts.
•  Provide a value-added service to the customer by identifying and recommending a better system design than what they are asking for which would be beneficial to all parties involved
•  Create basic ducting system layouts to meet the needs of the customer or their end-user
  •  Insure project design complies with standard air filtration system design parameters with the support of Nordfab engineers
•  Recognize “up-selling” opportunities and make the recommendation to the customer
•  Generate quotes for the customer projects
•  Provide technical support to customers and their end-users
•  A combination of calling and emailing customers in the territory with calling being the primary requirement
•  Assure timely and accurate order entry
•  Manage the customers’ expectations as well as Nordfab policies as it pertains to ship dates, expedites, RGA’s and replacement orders
•  Work with Engineering on custom or special part drawings
•  Manage customer complaint data via timely Case entry into the CRM
•  Manage sales calls and opportunities by utilizing the CRM and entering data promptly
•  Support your outside sales counterpart in growing the assigned territory
•  Support all departments and co-workers to exceed the expectations of Nordfab customers’
•  Responsible for continuous self-development for technical knowledge of ducting
•  Be a good Stewart of Nordfab policies, goals and objectives

Basic Skills:

•  Self-starter who can work both independently and within a team 
•  Ability to sell over the phone
•  Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
•  Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 
•  Possess a solid understanding of drafting techniques and familiarity with engineering terminology.
•  Ability to read and understand manufacturing drawings and print layouts     
•  High level of mechanical aptitude.
•  Basic proficiency using AutoCAD Inventor Software. 
•  Must be detail-oriented to avoid design errors and omissions.
•  Proficiency with Microsoft Excel, Word, and Outlook. 
•  CAD, Inventor and Revit would be ideal 
•  Superior communication skills using the phone and email
  Scope of Responsibility 
•  This job follows standard practices and procedures, and is expected to accomplish work assignments with a limited amount of supervision.

Qualifications:
 

•  Demonstrated Proactive and Effective customer service focus
•  Strong organizational skills are required with the ability to work successfully with various disciplines
•  Ability to work in a non-structure, entrepreneurial environment where one looks for and leverages new opportunities for growth
•  Team oriented personality
•  Strong communication skills required with the ability to respond to common inquiries or complaints from clients, dealers and other constituents
•  Knowledge of principles and practices or organization, planning, records management and general administration
•  Willingness to learn new technology and accept personal responsibility for own personal and product development and performance
•  Ability to follow oral and written instructions with minimal guidance
•  Demonstrated ability to develop and utilize electronic, internet and other marketing strategies to drive new business opportunities
•  Demonstrable proficiency with Microsoft Dynamics CRM system not required but desired
•  Proficiency with Excel, Word, PowerPoint and Outlook software

Education and/or Experience

•  High School diploma or GED, Bachelor degree preferred, High level of MS Office skills (Excel, Work, PowerPoint, and Visio) and Typing skills. Auto-Cad experience preferred.

Supervisory Responsibilities: 

•  This position has no direct supervisory responsibilities.

Work Environment:

•  Work is performed in an office environment in which disruptions occur frequently.
•  The noise level in the work environment is usually moderate.

Physical Demands:

•  While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands to grasp or feel and reach with hands and arms. The employee is occasionally required to stand and walk.

Travel Required

•  N/A

Acknowledgement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required to perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties. 

Job Details

Pay type: Hourly

Apply Here!